Privacy Policy
At SwimTech SA, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use and safeguard your personal data when you visit our website or purchase our products.
1. Who we are?
SwimTech SA, a company incorporated under Swiss law.
E-mail : info@swim-tech.org
2. What Data We Collect?
Depending on how you interact with us, we may collect:
- your first and last name;
- your email address;
- your postal address;
- your telephone number;
- payment and delivery information;
- information you provide through our contact form;
- information relating to your orders;
- technical data such as your IP address, browser type, device information and website usage data.
3. How We Use Your Data
We use your personal data to:
- process and deliver your orders;
- communicate with you regarding your purchases;
- respond to your enquiries;
- provide after-sales service and customer support;
- improve our products and website;
- send you marketing communications or newsletters where your consent is required;
- comply with our legal obligations.
4. Connected Products
Some of our products incorporate technology or may be used with digital services or a mobile application.
Where applicable, such products may collect technical information or usage data strictly necessary for their operation, product improvement or user support.
Unless otherwise stated, we do not collect health data, precise geolocation data or biometric data through our products.
If a mobile application or other digital service is introduced in the future, a separate privacy policy may be published for that service.
5. Cookies
Our website uses cookies and similar technologies to:
- ensure the proper functioning of the website;
- remember your preferences;
- analyse website traffic;
- improve your browsing experience.
You may configure your browser to refuse or delete cookies. However, certain website features may not function properly.
6. Disclosure of Your Data
Where necessary, we may disclose your personal data to:
- payment service providers;
- shipping and delivery providers;
- website hosting providers;
- IT service providers;
- website analytics providers;
- professional advisers where necessary.
We never sell your personal data.
7. International Data Transfers
Some of our service providers may process personal data outside Switzerland. Where personal data is transferred abroad, we implement appropriate safeguards to ensure a level of protection compliant with applicable law, including the Swiss Federal Act on Data Protection (FADP) and, where applicable, the European Union General Data Protection Regulation (GDPR).
8. Data Security
We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, destruction, disclosure or alteration.
9. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or for as long as required by law.
10. Your Rights
Subject to applicable law, you may:
- request access to your personal data;
- request correction of inaccurate data;
- request erasure of your data where legally available;
- object to certain processing activities;
- withdraw your consent where processing is based on consent.
Requests may be sent to: info@swim-tech.org
11. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Any changes will be published on this page together with the date of the latest update.